About Us

We are New International Encounter – a company registered in three different countries (UK, Norway and Czech Republic) sharing the same branding and website.

In the UK, we are a company registered in England and Wales by Companies House with registration number 1129199 and registered address Cambridge Junction, Clifton Way, Cambridge, CB1 7GX. We’re also a Charity with registered NIE Number 05088552. In Norway, we are on the  Brønnøysund Register Centre (BRC) with registration number 991979727 and registered address Torstadbakken 29, 1395 Hvalstad, Asker. NIE Czech Republic is in the European Business Register as a registered company Divadlo NIE z.s. with registration number.17685834 and registered address Divadlo NIE z.s. Svcikova6, Praha3, 13000

About You

You are a person:

• using our company’s website which is currently at nie-theatre.com
• using our company’s online platforms – including, but not limited to – Facebook/ X/ Instagram/ Flickr/ Vimeo
• signing up to our mailing list using an online form from the website
• signing up to our mailing list using a paper sign-up form
• filling out a paper or electronic feedback form
• who has told a venue where we perform that you are happy for them to pass information you have given them about yourself to us
• Who has purchased tickets directly via an online platform such as TicketSource
• Made a donation to our charitable funds, either directly or via a donation platform, and shared your contact details
• Made contact with us (email/ letter/ phone) sharing information (including CV and job application form).

The information we may hold about you:

• information you provide us in an online or paper form (for example, your name and contact details, feedback about our work and how you attended an event)
• communications with us (for example, using the contact form on our website, by email or notes of phone calls)
• information about your purchases and interactions with our communications that we can access through the services we use to do this – currently Mailchimp.
• your usage of our website, for example, what you look at our access, traffic data, location data, weblogs and other communication data, information about your computer, including – where your browser provides this – your IP address, operating system, and browser type – through Google Analytics.
• information about you that you have told a venue where we perform that you are happy for them to pass to us.
• information about you that you have told a donation or ticket sales platform that you are happy for them to pass to us.

How we will use information about you

We use the information that we collect to provide our services to you  – to tell you about shows and projects and how you can support the company. We will also inform you of any changes to our website, services or goods and products.

We collect and hold information about you:

• to help demonstrate the impact and reach of our work to organisations who fund us
• to manage our organisation and improve what we do – For example, we ask for your resident country in the mailing list sign up so that we can track where our online audience is from in order to ensure that we are reaching a wide range of people, and are fulfilling our charitable audience development objectives.  It is for research purposes only, and will not be used in order to send you unsolicited mail.

Your agreement for further information/ fundraising contact

If you have consented through the sign up, we will use your information:

• to communicate with you about ourselves, our work and work from others that we think you might find interesting through newsletters
• to help us sell more tickets or otherwise earn or raise money to support ourselves so that we are less dependent on funding. Such additional information will only be provided where you have consented to receive such information. This includes any requests for donations or information on fundraising campaigns where we have asked for your consent.

Sharing information about you

We may share information about you with analytics providers for the purposes of improving our services – website and newsletter. The providers are Google Analytics and Mail Chimp.

Information about you we use to demonstrate the impact and reach of our work to funders is anonymised.

Any feedback you give us we can use in public communications. But we won’t do so in such a way that people would know it was from you – unless we get your permission.

Do we disclose any information to outside parties?

Although we sometimes will tell you about work from others in our newsletter, we won’t pass information we hold about you to them.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Newsletter – Content and frequency

If you select to receive emailed newsletters from us, we will email you approximately once a month. Our newsletters contains information on forthcoming productions, our participation projects, company news and any fundraising initiatives.

We may occasionally send out a special newsletter if we have some important news to share.

You are given the option to unsubscribe from receiving news from us with every newsletter that is sent to you by email.  Details are at the bottom of the newsletter.

Do we use cookies?

This website uses cookies supplying information to Google Analytics.  We use cookies to enhance your online experience and to better understand how our websites are used.  Cookies may tell us, for example, whether you have visited our site before or whether you are a new visitor.

Our cookies do not store information which is capable of directly identifying you (such as your name or address). You can choose whether to accept these cookies by amending or setting the controls on your browser to reflect your cookie preferences.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you.

Deletion of data

Data subjects have the right to request to be “forgotten”, NIE will delete records in line with GDPR as follows:

• When processing can cause substantial damage or distress.
• Where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed.
• When the individual objects to the processing and there is no overriding legitimate interest for continuing the processing.
• If the personal data was unlawfully processed.

If personal information has been processed online, for example on social networks, forums or websites we will inform any other organisations who are involved to erase links to, copies or replication of “forgotten” personal data.

NIE will not always delete records, a request to be forgotten can be refused where data has been processed:

• To exercise the right of freedom of expression and information
• To comply with a legal obligation for the performance of a public interest task or exercise of official authority.
• For public health purposes in the public interest
• For archiving purposes in the public interest, scientific, historic research or statistical   purposes
• For the exercise or defence of legal claims.

Your Consent
By using our site, you consent to our web site privacy policy.

Review of this Policy
This notice was updated in May 2024. It may be updated to take into account changes at NIE or to reflect changes to regulation or legislation.